It is proposed that three of these cases continue to be followed up; the others are considered closed.
1. The Office of the Auditor General’s study concerning recovery of taxes, Document no. 3:12 (1999–2000)
The Office of the Auditor General has noted the remedies and changes that the Ministry of Finance and the Directorate of Taxes have implemented to improve tax collectors’ recovery work. There are still weaknesses in this area, especially concerning tax collectors’ use of more serious instruments in the debt collection process. The Office of the Auditor General will therefore follow up this matter with a new assessment in 2005.
2. The Office of the Auditor General’s investigation of the appeals procedure in the Norwegian Board of Health and the offices of the county medical officers, Document no. 3:3 (1999–2000)
The Office of the Auditor General followed up this matter in 2003 and 2004. The Ministry of Health has introduced instruments to shorten the time needed to process appeals. Average casework time is still higher than prescribed in the targets, and it even increased from 2002 to 2003. The Office of the Auditor General will therefore consider performing a new study of the appeals procedures in the Norwegian Board of Health both centrally and at county level.
3. The Office of the Auditor General’s investigation of the appeals procedures conducted by county departments, Document no. 3:12 (2000–2001)
The Office of the Auditor General has noted that the Ministry of Labour and Government Administration has implemented measures to reduce the long time needed to process appeals in the county governors’ offices. However, the results are still not in compliance with the requirements laid down in the Planning and Building Act and the Social Services Act. The Office of the Auditor General will perform a new follow-up and assessment of developments in casework time in 2005.
This report is available in Norwegian on the Office of the Auditor General’s website – www.riksrevisjonen.no – or can be ordered from the University bookshop Akademika, tel. +47 22 11 67 70.
Deferment of publication of public documents linked to these cases ceases to be effective from 4 November 2004.